FAQ

Frequently Asked Questions

Yes, our courses include chapterwise and full-length tests.

A big NO. Our course is one-stop solution. You no need to refer any other source for preparation.

All the lectures are pre-recorded. Whole course is available to you from Day 1. You can access the lectures 24/7, 365 days.

The lectures are pre-recorded based on the latest trends. When we say a new batch starts from a particular date, we are going to give daily targters to the aspirants who are starting their preparation from that particular date. We have an exclusive telegram channel for enrolled aspirants where daily targets, schedules and course related communication are shared on daily basis. Through these targets and schedules we will be guiding the aspirants in a holistic manner. The targets and schedules given will act like a handholding program throughout the year.

You can clarify the doubts in three ways.

One, by messaging us on Telegram @csatmantra.

Two, by screen sharing. If an aspirant needs more help in understanding the concepts, we will clarify the doubts through screen sharing.

In addition to the above, an aspirant can schedule a call for general guidance and mentorship. We also conduct mentorship webinar every fortnight. These webinars will help the aspirants to stay on track and fill the gaps before it’s too late.

A course is valid for 365 days.

You can make the payment through Debit Card, Credit Card, Net Banking, NEFT/Bank Tranfer, Google Pay, UPI/BHIM, PayTM, PhonePe or any other major wallet.

You will get access to the course immediately.

We have a strict no-sharing policy. Just like in a physical classroom where you would purchase a course for yourself alone, the courses we offer work exactly the same way. You may use multiple devices to access your course, however, our technical team keeps a strict vigilance, and if any misconduct is found we take strict action – starting with membership cancellation, raising a police report, claim for potential damages and whatever else our legal team deems fit.

Each video seen by a student is uniquely watermarked with identifying user data including user ID, IP etc. at many places in both visible and invisible format. Therefore, our techical team is effectively able to track down users that are abusing the system and in breach of terms of service. In several cases which are under police investigation, it was found that the person with whom the account is shared is more likely to engage in illegal copyright infringement of video sharing. However, this happens at the initiator’s (original buyer’s) expense since as the purchaser of the services, he is liable for upholding the terms of services. The person who shared or bought would most likely be not able to join any Government job. Therefore, we strictly advise against sharing your account even with close friends and family members.