FAQ

Frequently Asked Questions

Yes, our courses include chapterwise and full-length tests.

A big NO. Our course is one-stop solution. You no need to refer any other source for preparation.

All the lectures are pre-recorded. Whole course is available to you from Day 1. You can access the lectures 24/7, 365 days.

There are three ways you can clarify your doubts.

One, by messaging us on Telegram @csatmantra or 93845 77934.

Two, through doubts discussion webinars.

Three, through video conference. If an aspirant needs more help in understanding the concepts, we will clarify the doubts through video conference.

A course is valid for 365 days.

You can make the payment through Debit Card, Credit Card, Net Banking, NEFT/Bank Tranfer, Google Pay, UPI/BHIM, PayTM, PhonePe or any other major wallet.

You will get access to the course immediately.

We have a strict no-sharing policy. Just like in a physical classroom where you would purchase a course for yourself alone, the courses we offer work exactly the same way. You may use multiple devices to access your course, however, our technical team keeps a strict vigilance, and if any misconduct is found we take strict action – starting with membership cancellation, raising a police report, claim for potential damages and whatever else our legal team deems fit.

 

Each video seen by a student is uniquely watermarked with identifying user data including user ID, IP etc. at many places in both visible and invisible format. Therefore, our techical team is effectively able to track down users that are abusing the system and in breach of terms of service. In several cases which are under police investigation, it was found that the person with whom the account is shared is more likely to engage in illegal copyright infringement of video sharing. However, this happens at the initiator’s (original buyer’s) expense since as the purchaser of the services, he is liable for upholding the terms of services. The person who shared or bought would most likely be not able to join any Government job. Therefore, we strictly advise against sharing your account even with close friends and family members.